40 tools, techniques and templates for building strong trust and absolute clarity of vision between public sector partners in a shared service.
Click here to download a PDF of the full seminar content and timetable
Click here to view sets of evaluations from past delegates
No matter how large the budget, or how skilled the project team, a lack of trust and shared vision between partners is the key element that causes shared service projects to stumble or fail.
This seminar unpacks the 240 page Shared Service Architect’s Trust & Vision Toolbox and provides 40 tools, techniques and templates for building trust and shared vision between partners. Delegates are taught the ‘five step journey’ to build the strength of trust and shared vision in a shared service partnership.
Step 1: How to harness the context and multiple drivers for change that can accelerate a shared service, and how to predict, and negate, the problems shared service activities could encounter.
Step 2: Proven methods for developing a shared service initiation team by applying the concept of ‘collaborative advantage’; identifying and winning over ‘blockers’; drawing in outside experience and resource.
Step 3: Applying a range of tool for engaging councillors in shared service strategy development.
Step 4: The importance of building a passionate shared vision document to ‘paint a compelling, irresistible picture’ of the future under the new, better shared service.
Step 5: Exploring methods for cementing the trust and shared vision across a partnership prior to commissioning a business case.
What is included with this seminar?
• A copy of the 240 page Shared Service Architect’s Trust & Vision Toolbox (RRP £95)
• Points towards Shared Service Practitioner status
• 12 month subscription to Shared Service Architect's Magazine and its updates of
tools and seminar notes
• Access to the SSA online library of links to over 600 shared service documents
• A CPD certificate, worth a potential £250 reduction in the fees of the Canterbury Christ
Church University Postgraduate Certificate in Shared Services
The seminar can be delivered across a partnership, on the premises of your organisation at a reduced cost, or through open programmes with partners.
Other seminars available: