Alasdair Robertson (MA)
Director of Operations Research
Alasdair is an experienced local government shared service practitioner with more than 15 years of experience in efficiency, change and improvement work. His work ranges from international assignments with multi-national corporations to in-depth shared service business case development and modelling across the UK public sector. His assignments typically involve both the soft aspects of change and advanced analytical approaches using mathematical modelling and simulations.
Alasdair has been an IDeA managing consultant, leading improvement teams in a wide range of councils across the country. He has also established a highly regarded business transformation team for the Mid Kent Improvement Partnership (comprising Maidstone, Tunbridge Wells, Ashford and Swale Borough Councils).
This included a secondment period working as a shared service manager across two of the authorities. In this role he has undertaken efficiency and shared service reviews, in planning and other areas, leading to net savings of over 20% while also improving service outcomes.
Alasdair is the co-author of the ‘Shared Service Architect's Business Case Toolbox’ and lectures on the Canterbury Christ Church University Postgraduate Certificate in Shared Servicess.
You can contact Alasdair at alasdair.robertson@sharedservicearchitects.co.uk
Professor Victor Newman
Associate Advising On Rapid Innovation Skills
Victor Newman is co-author of the 'Shared Service Architect's Innovation Toolbox'. Before taking up his current role at the University of Greenwich, Victor was Chief Learning Officer to Pfizer’s Global R&D operation where he led on shared service activity between Pfizer departments.
He also led the development of the new Life Sciences MBA at the Open University and regularly lectures at Cranfield University. His consulting has included Deloitte’s, the FSA, the British Council and the Technology Strategy Board.
Victor’s key expertise is the development of ‘fast innovation and learning techniques’ for leadership teams. He has led innovation and shared service seminars for the NHS National Innovation Centre, shared service practitioners at Kent Business School and the Academy of Chief Executives. He also facilitated the Public Sector Shared Services Leadership Colloquia at Greenwich Business School.
You can contact Victor at victor.newman@sharedservicearchitects.co.uk