Meet the Shared Service Architects' Associates

Helen Jebb (Associate Director, Policing CTPrac)

Helen Jebb Consultancy LimitedTerry Huggins2

Helen is an experienced leader with over 30 years in policing, most recently as a Detective Chief Superintendent with Nottinghamshire Police.  She has demonstrated the ability to lead across a broad spectrum from command and control to managing risk, from public scrutiny to engaging with the public, from setting and establishing standards to delivering effective performance.

Helen has led organisational change at a strategic and operational level and worked in collaboration with other forces and with partners in policing. She has experience of working amongst the challenges of shared leadership and accountability, ambiguity and complexity.  Helen has a strong public service ethic and enjoys bringing people together, finding a common purpose and generating a shared view which everyone can commit to.

Helen is the Director of Helen Jebb Consultancy Limited and is a qualified coach (ILM); passionate about supporting individuals and teams to be the best they can. Adopting a coaching approach, providing insights and building confidence to change are at the core of her successes. She also is an inspirational speaker and has a real interest in diversity and difference.

Helen is a Collaborative Transformation Practitioner focusing on the policing sector.

You can contact Helen at 


 Terry Huggins (Associate Director) 

Terry Huggins is a highly experienced professional leader and manager from the public sector with additional experience in the private and voluntary sectors.

He has operated at the highest level, uniquely being simultaneously the Chief Executive of two local authorities in different counties and without a shared boundary. He has a collaborative approach to providing good public services and is a highly motivational team member and leader. He is a sound manager and took South Holland District Council from a rating by external verification of “satisfactory” to “excellent”.

Terry was an active member of the LGA cohort of Shared Chief Executives and is familiar with the differences and challenges of the different shared models. He remains a passionate advocate of shared senior management, not only to save money but as a better and more efficient way of working.

In 2011/12 Terry was President of SOLACE ( Society of Local Government Chief Executives and Senior Managers) and he has served on the board for four years.

He is a regular speaker and contributor to conferences and seminars both in the UK and Internationally.

He serves the Council of Europe as an expert adviser and has spoken at conferences and has visited eastern European countries to run workshops with elected mayors and assist in the development of democratically accountable local government. Similarly he has been a peer mentor to other local authorities in the UK.


Alasdair Robertson transparentAlasdair Robertson (MA)
Director of Operations Research 

Alasdair is an experienced local government shared service practitioner with more than 15 years of experience in efficiency, change and improvement work. His work ranges from international assignments with multi-national corporations to in-depth shared service business case development and modelling across the UK public sector. His assignments typically involve both the soft aspects of change and advanced analytical approaches using mathematical modelling and simulations.

Alasdair has been an IDeA managing consultant, leading improvement teams in a wide range of councils across the country. He has also established a highly regarded business transformation team for the Mid Kent Improvement Partnership (comprising Maidstone, Tunbridge Wells, Ashford and Swale Borough Councils).

This included a secondment period working as a shared service manager across two of the authorities. In this role he has undertaken efficiency and shared service reviews, in planning and other areas, leading to net savings of over 20% while also improving service outcomes.

Alasdair is the co-author of the ‘Shared Service Architect's Business Case Toolbox’ and lectures on the Canterbury Christ Church University Postgraduate Certificate in Collaborative Transformation.

You can contact Alasdair at


peter welsh 112Dr Peter Welsh BA (Hons), M-ès-L, DEA, Ph.D.
Managing Director Evident Consulting Ltd

Peter has a background that spans Local Government, the university sector and the private sector where he has worked at senior levels as head of service and director. He is passionate about assisting colleagues to grow through a focus on collaboration with a special emphasis on leadership and reflective practice. In particular Peter holds a deep understanding of the unique challenges of developing services, projects and transformation in a political environment.

Founder and Managing Director of Evident Consulting Ltd, Peter brings to the team extensive public, private and education sector experience in the design, management and successful delivery of high profile strategies, projects and programmes.

He is a specialist in innovation in the collection and use of primary and secondary data, research and change management. Throughout his career, Peter has built an international profile of the highest standard to ensure that projects are developed on a credible, academic base of both quantitative and qualitative economic and social data. Additionally, he has a track record of securing funding from a range of UK and EU sources and is expert in the design and authorship of funding applications.

Peter is Honorary Research Fellow at the University of Glasgow, School of Education, Member of the Advisory Council of PASCAL International and has written extensively including Building Stronger Communities: Research Informing Policy and Practice (NIACE, 2008) and the forthcoming edited work Universities in a Time of Crises – Their Role in Regional Development (NIACE, 2014).



Victorphoto3Professor Victor Newman
Associate Advising On Rapid Innovation Skills

Victor Newman is co-author of the 'Shared Service Architect's Innovation Toolbox'. Before taking up his current role at the University of Greenwich, Victor was Chief Learning Officer to Pfizer’s Global R&D operation where he led on shared service activity between Pfizer departments.

He also led the development of the new Life Sciences MBA at the Open University and regularly lectures at Cranfield University. His consulting has included Deloitte’s, the FSA, the British Council and the Technology Strategy Board.

Victor’s key expertise is the development of ‘fast innovation and learning techniques’ for leadership teams. He has led innovation and shared service seminars for the NHS National Innovation Centre, shared service practitioners at Kent Business School and the Academy of Chief Executives. He also facilitated the Public Sector Shared Services Leadership Colloquia at Greenwich Business School.

You can contact Victor at


Chas Bradfield 3Chas Bradfield, BSc(Hons), MSc, MBA, CMCIEH
MD of Bradfield Solutions Ltd

Chas has a background as a highly qualified and experienced public sector board level executive within local government where he worked at senior levels as a Director and Deputy Chief Executive.

As Managing Director of Bradfield Solutions Ltd he specialises in the teaching and practice of leadership. Practising what he preaches, he is an enthusiastic exponent of collaborative leadership, in particular related to town centre regeneration and the building of productive sustainable partnerships. He has led multi-million pound regeneration schemes, set up town centre management companies, and been instrumental in the development of business improvement districts.

Innovative and entrepreneurial Chas leads change by building confidence and co-operation through and across organisations and communities, and between businesses and the public sector. As a strategic analyst Chas has experience of leading transformational service reviews, and developing strategic business cases for shared services.

With experience in the charitable and health sectors, Chas is also an Associate Lecturer with the Open University delivering the Postgraduate Certificate in Healthcare Leadership, the Mary Seacole Programme, part of the NHS Leadership Academy leadership development programme.

You can contact Chas at


Henry Pavey MBA, CTArc, MICW Henry Pavey 22

Henry has had a broad career to date spanning the Army; local government; higher education and the private sector. In 2012 he launched his own independent collaboration consultancy ‘The Collaboration Man Ltd’ offering a range of services including training in collaborative leadership; strategic alliance board development; and programme / project management of collaborative initiatives. His services have been commissioned by a wide range of senior executives from across the public, private and voluntary sectors.

During his local government career he spent 10 years within the Chief Executive’s office at Southampton City Council with a citywide strategic relationship management remit ensuring that the City truly maximised the huge potential of effective partnership working through the framework of the Southampton Partnership. During this period, Southampton achieved a ‘green rating’ from the Government for its partnership working placing it in the Top 25% nationally.

Henry also has strong collaborative transformation programme / project management skills which have been deployed in a range of contexts from implementing unitary authority status; community regeneration delivery; strengthening the profile and economic impact of the creative industries; delivering an initiative for ex-offender fathers in the community; and establishing a private-sector led economic development partnership. He is currently providing part-time programme management capacity for the collaborative transformation of Bordon Garrison; providing part-time One Public Estate collaborative transformation programme management capacity for a large unitary authority; running his own business; and being a Tutor Associate for SSA.

You can contact Henry at 

Mhairi Cameron2

Mhairi Cameron MA, MSc
Mhairi Cameron Consulting Ltd

Mhairi Cameron is an organisation and management development consultant based in Bristol, UK, specialising in leadership and team development, strategic change and executive coaching.

She has over 20 years experience of working with individuals, teams and organisations in small and large organisations, in the public, private and third sectors, within the UK and internationally, designing, co creating and delivering interventions which focus on building higher levels of performance to achieve outstanding results.

Her ongoing motivation is to work with clients to deliver powerful learning, lasting improvement and tangible benefits to individuals and their organisations. She aims to combine an approach which provides challenge and support, which inspires and is relevant and which engages individuals to be active directors of their own learning.

Mhairi is qualified in the use of MBTI, an accredited associate of Insights Learning and Development Ltd and an accredited practitioner of Cognitive Edge, an international network which focuses on the use of narrative and complexity theory in strategy and policy making. She is also accredited to use Saville Consulting Wave Styles and Performance 360 products. She has a Masters In Arts (French and German), a Masters in Group Relations and Organisations (MSc) and is accredited in coaching (ICF).

You can contact Mhairi at