Your details
a.
When you register with the Shared Service Architecture Ltd website, you will be
required to choose a contact email address and password. You are responsible
for all sessions and transactions taken under these details. You should keep
your password safe and not disclose it to anyone. You should change it immediately
if you feel it has been compromised.
b.
If any of your details change, such as your credit card billing address, you
must inform Shared Service Architecture Ltd as soon as possible. You may update
your details by signing into your account on the Shared Service Architecture
Ltd website, and updating the relevant section.
The contract between us
a.
Any contract for purchases made through the website will be with Shared Service
Architecture Ltd, whose registered office is at Synergy House, 7 Acorn Business
Park, Commercial Gate, Mansfield, NG18 1EX, registered company no. 06688623.
b.
Shared Service Architecture Ltd must receive payment of the whole of the price
for seminars that you reserve a place on, before your order can be accepted,
and the contract formed. If you choose to pay through being invoiced, no
contract will be formed until the invoice is paid.
c.
Once payment has been received, Shared Service Architecture Ltd will confirm
that your order has been received and your seminar place/places reserved, by
sending an email to you at the email address you provide in your registration
form.
d. The email will include your name, the order number and the total price. Shared
Service Architecture Ltd’s acceptance of your order brings into existence a
legally binding contract between us on these terms. Any term sought to be
imposed by you in your order will not form part of the contract.
c.
Shared Service Architecture Ltd is entitled to withdraw from any contract in
the case of obvious errors or inaccuracies regarding the seminar details appearing
on our website. If an error or inaccuracy is discovered with regards to the
advertised prices of the seminars that you have reserved a place on, we will
contact you as soon as possible by email. This will be to inform you of the
correct price, and to ask you if you wish to continue with the reservation at
the amended price, or to cancel the reservation altogether.
Withdrawal by you from the
contract
a.
To withdraw, or amend your order you must notify Shared Service Architecture
Ltd in writing by emailing jfoad@sharedservicearchitects.co.uk.
The following terms and conditions will apply:
b.
To obtain a refund or credit, at least 21 days’ notice of cancellation must be
provided by email. The date of your cancellation email will be the date used to
assess cancellation applications.
c.
If your cancellation notification is received less than 21 days before the
event, no refund will be available. However, where
you are forced to cancel and forfeit your fee for a specific seminar you are
entitled to receive the text book or seminar notes provided for your chosen
seminar, after the event.
d. Alternatively,
a substitute delegate may take your place without further fee. They will
receive your book or notes as part of their attendance. Notification of
substitutions must be at least 5 working days before the event. Where you
request that a substitute attend an event, they will be provided with their own
personalised CPD certificate and any other benefits offered as part of the
programme, including the use of designated letters.
e. Where a
discount has been offered on a multiple or group booking, we reserve the right
to recover any discounts that are affected by cancellations.
f.
Subject to recovery of discount offers affected by cancellations, once you have
notified Shared Service Architecture Ltd that you are withdrawing your order,
any refund you are entitled to that has been debited to Shared Service
Architecture Ltd from your credit card will be re-credited to your account as
soon as possible and in any event within 30 days of your order.
Cancellation or postponed seminars
a. Should Shared Service
Architecture Limited need to cancel or postpone an event, as much notice as
reasonably possible will be given and an alternative date may be offered.
b. If the
alternative date is unacceptable to you, any refund
you are entitled to that has been debited to Shared Service Architecture Ltd
from your credit card will be re-credited to your account as soon as possible
and in any event within 30 days of your order.
c.
Where Shared Service Architecture Ltd is forced to
cancel or postpone an event the liability of SSA shall be limited to a refund
of fees paid or the cancellation of outstanding invoices. SSA cannot be held
liable for any subsequent or other loss including your accommodation, meals or
travel costs, linked to attendance to our seminars.
What
other conditions apply?
a. Whilst the
event programme is correct at the time of going to press, SSA reserves the
right to change the details of an event without notice when alterations may be
beyond our control.
b. The views
expressed by external speakers are their own and SSA disclaim any liability for
advice provided by them to delegates.
c. At certain events photographs and
recordings may be taken for promotional purposes.
Enforcement of rights
a. Nothing in these conditions is, however, intended to limit any
rights you might have as a consumer under applicable local law that may not be
excluded nor in any way to exclude or limit Shared Service Architecture Ltd’s
liability to you for any death or personal injury resulting from its
negligence.
b.
Nothing in this contract creates any right which is enforceable by any person
who is not a party to the contract.
Force Majeure
Shared
Service Architecture Ltd shall have no liability to you for any failure to
deliver goods you have ordered or any delay in doing so or for any damage or
defect to goods delivered that is caused by any event or circumstance beyond
its reasonable control.
Invalidity
If
any part of these conditions is unenforceable (including any provision in which
Shared Service Architecture Ltd excludes its liability to you) the
enforceability of any other part of these conditions will not be affected.
Complaints
Shared
Service Architecture Ltd operates a complaints handling procedure which is used
to try to resolve disputes when they first arise. If you have a complaint,
please contact the Customer Service Co-ordinator at the following address:
Dominic
Wallace, Director of Learning and Development, Shared Service Architecture Ltd,
New BroadStreet House, New Broadstreet, London EC2M 1NH or by email: dominic.wallace@sharedservicearchitects.co.uk (correspondence only, no returns to this
address please).
Governing Law
The
contract between us shall be governed by and interpreted in accordance with
English law, and the English courts shall have jurisdiction to resolve any
disputes between us.
Entire Agreement
These
terms and conditions, together with the current Shared Service Architecture Ltd
website prices, seminar details and Shared Service Architecture Ltd contact
details, set out the whole of our agreement relating to the supply of the goods
to you by Shared Service Architecture Ltd.
These terms and conditions cannot be varied except in writing signed by a
director of Shared Service Architecture Ltd. In particular nothing said by any
sales person on behalf of Shared Service Architecture Ltd should be understood
as a variation of these terms and conditions or as an authorised representation
about the nature or quality of any goods offered for sale by Shared Service
Architecture Ltd. Shared Service Architecture Ltd shall have no liability for
any such representation being untrue or misleading.
Disclaimer
The
nature of Internet communications means that your communications may be
susceptible to data corruption, interception and delays. Shared Service
Architecture Ltd shall not be responsible for any detrimental reliance you
place on this website or its contents.
Shared
Service Architecture Ltd is providing this site and its contents (including any
downloadable data or software) on an 'as is' basis and makes no representations
or warranties of any kind with respect to this site or its contents and
disclaims all such representations and warranties, whether express or implied,
to the fullest extent permitted by applicable law. In addition, Shared Service
Architecture Ltd makes no representations or warranties about the accuracy,
completeness or suitability for any particular purpose of the information and
related graphics published in this site or that any software or the server that
makes it available are free of viruses or other harmful components.
The
information contained in this site may contain technical inaccuracies or
typographical errors. All liability of Shared Service Architecture Ltd
howsoever arising for any such inaccuracies or errors is expressly excluded to the
fullest extent permitted by applicable law.
Neither
Shared Service Architecture Ltd nor any of its directors, employees or other
representatives will be liable for damages arising out of or in connection with
the use of this site in any way. This is a comprehensive limitation of
liability that applies to all damages of any kind, including (without
limitation) compensatory, direct, indirect or consequential damages, loss of
data, income or profit, loss of or damage to property and claims of third parties.
Hyperlinks
Our
website may contain hyperlinks. These hyperlinks connect you to sites of other
organisations which are not our responsibility. We have used our reasonable
endeavours in preparing our own website and the information included in it is
done so in good faith. However, we have no control over any of the information
you can access via other websites. Therefore, no mention of any organisation,
company or individual to which our website is linked shall imply any approval
or warranty as to the standing and capability of any such organisations,
company or individual on the part of Shared Service Architecture Ltd.
Copyright notice
All
design, text, graphics and the selection or arrangement thereof are the
copyright of Shared Service Architecture Ltd, or of other copyright owners.
Permission is granted to electronically copy and print in hard copy portions of
this site for the sole purpose of placing an order with Shared Service
Architecture Ltd, or using this site as a shopping resource. Any other use of
materials on this site (including reproduction for purposes other than those
noted above and modification, distribution, or republication) without the prior
written permission of Shared Service Architecture Ltd is strictly prohibited.
Trade marks
All
trade marks, product names and company names or logos used in this site are the
property of their respective owners. No permission is given by Shared Service
Architecture Ltd in respect of the use of its or any such other trade marks,
product names, titles or logos and such use may constitute an infringement of
the holder's rights.
Interpretation
In
these terms and conditions:-
'Shared
Service Architecture Ltd' means Shared Service Architecture Ltd, whose
registered office is at Synergy
House, 7 Acorn Business Park, Commercial Gate, Mansfield, NG18 1EX and any
connected organisation that actually supplies goods ordered by you and any
successor to its business;
'working
day' means every day of a calendar year apart from weekends and statutory and
public holidays;
'us'
means Shared Service Architecture Ltd and you together; and
'you'
and 'your' means the person ordering goods under these terms and conditions.