Terms, Conditions and Privacy

Shared Service Architecture Ltd and your privacy

Shared Service Architecture Ltd is committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy whilst you use the website.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

If you have questions about your privacy or feel it has been breached, the Shared Service Architecture Ltd’s registered Data Protection Guardian is Dominic Macdonald-Wallace (a director of the company) who can be contacted on dominic.wallace@sharedservicearchitects.co.uk or telephone 0845 658 9783.

The information we collect and how we use it

When you register with Shared Service Architecture Ltd’s website we may need to know details such as your full name, organisation, job title, area of activity, specialisms, area of interest, qualifications, email address, telephone number, plus other relevant information depending on your reason for registration. If you are placing an order for books or seminars, then in addition to some of the above, we will need to know your delivery address, credit or debit card number, valid and expiry date, security number.

This information allows us to fulfil your requirements and contact you if necessary. If book or seminar orders are fulfilled using a third party service provider we will pass on your details to that service provider so that they can deliver your goods to you. Third party service providers will have contractually undertaken to us that they will protect that information, will not pass it on, not use it for any other purpose than to deliver your ordered goods to you.

If you subscribe to our mailing lists, you may be asked to specify the areas in which you are interested so that we can tailor the information sent to you.

We may, from time to time, send with your emails and ordered products, inserts advertising the goods or services of unrelated third party companies. We do not pass on your personal data to these third party companies.

We may also use your information for the purpose of providing you with information about any special offers and other events or features of our website which we think may be of interest to you and for related marketing purposes.

We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database.

We monitor customer traffic on an aggregate basis in order to help us develop and improve our website for the benefit of our customers. In order to enhance your use of the website you will be given a session ID which will only last for the duration of that visit to the site. Each time you visit the site you will have a different session ID.

By submitting your information you consent to the use of that information as set out in this policy. If we change our Privacy Policy we will post the changes on this page so that you may be aware of them. We will also email you should we make any changes and give you a chance to ask us not to use your information in that way. Because the Internet infrastructure is global, and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transferred temporarily via a route which takes it outside the European Economic Area as it passes between you and us. By submitting your information you consent to this transfer.

Opt in/Opt out

If at any time you wish to receive information about any other product areas which you currently do not receive, you can sign up to our email services by contacting us or using the options on the website.

If you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by clicking on the unsubscribe link at the bottom of your emails and following the instructions provided. If you have any queries about how to use the mailing preference system, please email us at lucie.hanuskova@sharedservicearchitects.co.uk

Cookies

Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer's hard drive. We may use these to do a number of things.

We use cookies to deliver contents specific to your interest and to save your password so that you don't have to re-enter it every time you visit our site.

Cookies help us to recognise when you next visit our website and note the advertisements displayed to you. This allows us to tailor the service we provide to your preferences.

You can usually change your browser so that it will not accept cookies.

Security of your information

We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information.

We keep your information confidential. Any data you give to us is stored in an encrypted form on a secure serve, protected from the internet by enterprise grade firewalls. We use industry standard secure socket layer (SSL) encryption when transmitting any personal data between your computer and our servers. We never store any credit card data whatsoever.

Non-disclosure to third parties

Unless we have your express consent, we will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us. This is subject to the proviso that we may disclose or transfer your data to a partner company where you have supplied information via a site which is co-branded with that partner company or to members of our own group. If personally identifying data about you may be shared with a partner company, we will tell you before we collect or transfer the data so that you may opt out of this transfer if you wish.

We use your information only as set out in this policy and will not sell, rent or pass your information on to others for marketing purposes without your express consent.

Shared Service Architecture Ltd may however provide aggregate statistics about its customers, sales traffic patterns and related site information to reputable third-party vendors and relevant affiliate partners, but these statistics will include no personally identifying information. We may also release account information where we believe in good faith that this release is reasonably necessary to comply with the law.

Your consent

By submitting your information and using our website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this policy. If we change our Privacy Policy we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it. We will also email you should we make any changes to give you a chance to ask us not to use your information in that way.