Why Are The Number Of Shared Services Growing?

The activity in shared services is set to increase substantially over the next three years for the following reasons:

  1. 95% of local authorities are collaborating or sharing services (Source: LGA 2013).
  2. FE Colleges have had £9m handed down to them from the Dept for Business Innovation & Skills for the development of shared services. 
  3. The universities have received £15m in funding from HEFCE for the development of shared services and have yet to seriously develop a shared service strategy for the sector.
  4. Almost 40% of blue-light services are looking at shared services for back office processes (Source: HMI Constabulary 2011).
  5. Housing Associations are now looking at shared services to reduce costs and have the opportunity to be collaboration conveners in their localities (Source: Guardian 2013).

The key issue, is resourcing all these projects with skilled and knowledgeable professionals who can 'get it right first time'.

These are multi-million pound change management programmes, which if done badly will result in reputational damage for both the shared service team and the organisations in the partnership. The days of the 'have a go hero' attempting shared service projects is over.

The Shared Service Architect's programme provides over 100 tools, techniques and templates, explained through four, taught, one day seminars to enable leaders and senior managers stepping into the shared service arena to be successful.

Over 800 senior managers from over 300 public sector organisations have attended all or parts of the Shared Service Architect's progamme of seminars and tool boxes that feeds into the Postgraduate Certificate in Shared Services.

Click here to find out about the seminars and toolboxes that will make you more successful in your shared service activity.

Click here to find out why shared services are so difficult?